> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I change my e-mail in the BES?


You can change your e-mail in the BES, only if your account is activated. 

To do this, you need:

* go to **BES**;
* go to the _ **"Security"** _ page;
* click on the e-mail field;
* enter the current email address, the password, and click _ **"Apply".** _

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/screenshot-2022-03-24-at-17502_1e75v38.png)

|| _Note! If your account is not active on the service, only the administrator can change your e-mail._