> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I change my login?

Only the administrator can change the login and personal information of the user by following these steps:

* go to the **Admin Panel**;
* go to the _ **"Users"** _ page;
* click on the vertical three dots next to the desired user and select _"Edit user"_;
* enter the current data in the pop-up panel and click _"Apply"_.

The user's login must be the same as the e-mail. Updated personal user information on the **Admin Panel** changes automatically on all other solutions.


![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/ezgifcom-crop-3_1qwxo2t.gif)