> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I log in with a two-step verification?

If the user is enabled for the two-step verification, then after the usual log in and password confirmation will open a page, where you need to enter the code from the _Google Authenticator_ application.

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/my-movie-3-1_1kg50s8.gif)

Another way is to click on the link below the **"Apply"** button - _ **"Use backup code"** _, then just enter one of the ten generated one-time backup codes.