> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How long is the link in the password reset email relevant? What do I do if the link expires?

The link is valid for 7 days. If this period has passed, you should contact your administrator to resend the password reset email.

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/image_jm4kk1.png)