> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What do I do if the invitation link is inactive?

The invitation link has a limited activation time of **7** days. After this period, it becomes inactive. In this case, you should resend the invitation link to the user's mail. To do this, you need:

* go to **Admin Panel**, _ **"Users"** _ page
* select the desired unregistered user;
* click on the vertical three dots next to the user's photo and select _"Resend invite"_.

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/screenshot-2022-03-25-at-16502_uqtnru.png)