> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What is affected by the load level of plans?


Each level of plans loading, which you can select on the  _"Service settings"_ page of the **Data Console** solution, corresponds to a similar level of the client’s category hierarchy.

The changed level affects the display of plans on the **Data Console**. When you edit a plan (manually or in a xls-format template), it will expand to the specified level.

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/image_1r1mpod.png)