> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why are the data not updated in the solutions?

The reasons for this are:

* data is not loaded into the intermediate database;
* the data upload process is in progress;
* an error occurred while uploading.

In the last case, you should contact technical support.