> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://bes.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why don't all users see a boot floppy on BI Dashboards visualizations?

For security reasons, the ability to download the dashboard (boot floppy button) is only for a user who logged in to the service under their own login. 

![](https://storage.crisp.chat/users/helpdesk/website/8758e5f16dbc1000/image_1rt0nb5.png)

Unsigned users cannot download dashboards, and they do not have this button.