How to fix missing data errors?

Use the following tips:

Refresh the service page. To do this, you can use one of the following methods:
- keyboard shortcut: Ctrl + r, Shift + Ctrl + r (without using cache content), and for Mac - Shift + Cmd + r;
- browser interface button ;
- select "Update" in the context menu.
Make sure if the BES solutions are available to you. If you receive a data loss message, it may indicate that you do not have access to a solution. In this case, you need to contact your network administrator to expand access.

If you still have problems after these steps, please contact our support team:



Please indicate what steps you have already taken so that we can help you better and faster.

Updated on: 02/05/2023