Why doesn't work two-step verification?

There are several reasons for this:

• The user doesn't have time enough to enter the temporary code generated by Google Authenticator.
• Errors were entering the code.
• Google Authenticator has not been updated, so the code is outdated.
  

Follow these steps to correct this situation:

• If the application generates outdated code and needs to be updated, you need to reinstall it.
• Enter code immediately as soon as the application generates it.
• Check that you have entered the generated code correctly.
• Use backup codes that have been pre-generated on the "Security" _ page. To do this select _"Use backup code" and enter one of the ten generated backup codes. The code can only be used once. After using the code, it disappears from the list.
• Send a two-step verification to reset the message. To do this, click on the link "Lost access to the Google Authenticator app?". Follow the link to enter your email address and send a request to the administrator to restore access to your account. The received message with the link will be valid for 7 days.

Detailed recommendations you can read in the tutorial.

Updated on: 02/05/2023